Privacy Policy

Last Updated: September 2026

Syncoo ("we," "us," or "our") respects your privacy and is committed to protecting the personal data and code assets you share with us through home.syncoo.org and the Syncoo desktop application.

Information the Policy Covers

• Account details such as email address, name, and account preferences.
• Project context and inputs, including codebase structures, imported design frames, document specs, images, and links.
• Usage and analytics data on paid and telemetry-enabled tiers, such as feature usage, generation speed, error logs, and accepted suggestion rates.
• Billing information, with payments handled by third-party payment processors so full card details are not stored by Syncoo.

How Information Is Used

• Operating and maintaining the Syncoo AI coding studio.
• Processing multi-file edits, reading design files, and generating context-aware code.
• Managing subscriptions, processing payments, and providing customer support.
• Improving prompt and performance efficiency.

Data Security and Sharing

• Private codebases, designs, documents, and workspace data are never used to train public foundational AI models.
• Communication between the desktop application and Syncoo's cloud services is encrypted in transit.
• Enterprise subscribers receive enhanced security options, single sign-on, and custom data retention controls.
• Personal data and codebase context are not sold, rented, or traded.
• Prompt context is processed by trusted third-party AI inference providers, specifically DeepInfra (operating under their Zero Data Retention policy—learn more in the DeepInfra Privacy Policy), solely to generate the requested responses.
• Infrastructure, cloud hosting, and payment gateway providers receive data only as needed to operate the service.

Google API Limited Use

The policy states that information received from Google APIs is handled in line with the Google API Services User Data Policy, including its Limited Use requirements. Google data that passes through third-party AI providers is used only to fulfill user-requested features and is never used, shared, or retained for model training or secondary purposes.

User Rights and Data Choices

• Access, update, or delete account information.
• Request complete deletion of workspace logs and cloud-cached project metadata.
• Opt out of telemetry and product analytics from the desktop application preferences.
• Contact privacy@syncoo.org to exercise any of these rights.

Policy Updates

The policy may be updated periodically. Registered users are notified of material changes by email or through in-app notifications.